Privacy Policy

Who we are

Luxe Hair Salon Phoenix is a hair salon at 520 W Union Hills Dr suite 105, Phoenix, AZ 85027. You can reach us at (602) 884-3186 or [email protected]. This policy covers this website and the information we handle when you visit or book with us.

The short version

This website is a set of static pages. It has no contact form, no accounts, no shopping cart, and no analytics or advertising trackers running on it. It does not set any cookies of its own.

Booking and payment happen on services run by other companies, not here. The information we hold about you as a client is the ordinary information a salon needs to book and provide your appointment, and we do not sell it.

What we collect on this website

Directly, nothing. There is no form on this site to submit, no login, and no newsletter signup. We do not ask you to type anything into this website.

As with any website, our hosting provider automatically processes basic technical request data — such as your IP address, browser type, and the page you requested — in order to deliver the page and to protect the site from abuse. This site is hosted on Cloudflare Pages, and that handling is described in Cloudflare's own privacy documentation.

We do not currently run Google Analytics or any other analytics or advertising tracking on this site. If that changes, we will update this page and describe what is running.

Third-party services

A few things on or linked from this site are operated by other companies. When you use them, their privacy policies apply, not ours:

• Google Maps. Our contact page and homepage embed a Google map showing where we are. When that map loads, Google receives your IP address and may set its own cookies in your browser.
• Phorest. Our online booking runs on Phorest. When you book, you are on their system and the details you enter are handled by them and shared with us so we can provide your appointment.
• Square. We use Square for in-salon payments and gift cards. Card details go to Square; we do not receive or store your full card number.
• Social and review platforms. We link out to Instagram, Facebook, Yelp, Pinterest, YouTube, and Google. Following those links takes you to services we do not control.

Cookies

This website does not set any cookies of its own. The one thing on the site that may set a cookie is the embedded Google map. There is more detail, and guidance on controlling cookies in your browser, on our Cookie Policy page.

Information you give us directly

When you book an appointment, call us, email us, or visit the salon, we handle the information you choose to give us — typically your name, phone number, email address, the services you booked, and any notes relevant to your hair, such as previous color or a stated sensitivity or allergy.

We use that information to:

• book, confirm, and remind you about appointments
• perform the service safely and consistently between visits
• take payment and issue receipts or gift cards
• respond when you contact us

Sharing

We do not sell your personal information, and we do not share it for advertising. We share it only with the service providers we use to run the salon — such as our booking and payment systems described above — and where we are required to by law.

Your choices

You can ask us what client information we hold about you, ask us to correct it, or ask us to delete it. Email [email protected] or call (602) 884-3186 and we will help. We may need to keep some records where the law requires it, such as transaction records.

If you receive appointment messages from us and would rather not, tell us and we will stop sending them.

Security

This site is served over HTTPS. Booking and payment information is handled by Phorest and Square on their own systems rather than stored on this website. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

This website is not directed to children under 13 and we do not knowingly collect information from them through it. We do welcome children as salon clients, and in that case we deal with a parent or guardian.

Changes to this policy

If we change how we handle information — for example if we add a contact form or turn on analytics — we will update this page and change the date at the top. Material changes take effect when posted here.

Contact us

Questions about this policy, or about information we hold about you: call (602) 884-3186, email [email protected], or visit us at 520 W Union Hills Dr suite 105, Phoenix, AZ 85027.